(Last updated: October 2025)
We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase
from us.
1. Who We Are
This website is operated by Element 13 d.o.o., Britof 483A, 4000 Kranj, Slovenia, under the brand Dear Daughter Club. As data controller, we comply with the
EU General Data Protection Regulation (GDPR) and other global
privacy standards.
2. Information We Collect
We collect the following types of information:
- Personal Data: name, email address, billing/shipping address, payment details (processed via
Stripe). - Technical Data: IP
address, browser type, device information, pages visited, time spent on site. - Marketing Data:
preferences, newsletter subscriptions, and engagement analytics.
We do not store your full payment
card information — Stripe handles payment security and tokenization.
3. How We Use Your Information
We process your data to:
- Deliver purchased products and
services. - Send order confirmations and
customer support updates. - Provide newsletters and
community updates (only if you’ve opted in). - Improve website performance and
user experience. - Comply with legal obligations,
including tax and accounting requirements.
4. Email Marketing & Consent
When you subscribe to our newsletter, download a freebie, or make a purchase, you
may receive occasional emails from us with updates, letters, or product offers.
You can unsubscribe anytime by clicking “unsubscribe” in any email or contacting
us directly.
We never sell or rent your email address to third parties.
5. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can adjust your browser settings to refuse cookies, though some features may not function properly.
Types of cookies used:
- Essential (website functionality)
- Analytics (Google Analytics, Meta Pixel)
- Marketing (ads personalization, if consented)
6. Data Sharing with Third Parties
We only share data with trusted partners necessary to operate our business:
Partner | Purpose | Data Shared |
Stripe | Payment processing | Billing details, transaction amount |
Email Marketing Provider (e.g., MailerLite, ConvertKit) | Newsletter delivery | Name, email |
Analytics Services (Google, Meta) | Website performance | Cookies & usage data |
Shipping Providers | Physical product delivery | Name, address, phone (optional) |
All partners comply with GDPR or equivalent international data-protection standards.
7. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this Policy:
- Purchase records: 10 years (as required by Slovenian tax law)
- Newsletter subscribers: until you unsubscribe
- Community members: until account deletion request
After these periods, your data will be securely deleted or anonymized.
8. Data Security
We implement appropriate technical and organizational measures — including encryption, password protection, and limited-access systems — to safeguard your data from loss or unauthorized use.
9. Your Rights (Under GDPR)
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure (“right to be forgotten”)
- Restrict processing or object to marketing use
- Request data portability in structured form
To exercise these rights, contact us at hello@deardaughter-club.com. We will respond within 30 days.
10. International Transfers
When serving customers outside the EU, we may transfer data to service providers
in other countries (e.g., U.S.). We ensure such transfers comply with GDPR safeguards, such as Standard
Contractual Clauses (SCCs).
11. Children’s Privacy
Our site is not intended for children under 16. We do not knowingly collect
personal data from minors. If you believe a child has provided data, contact us for deletion.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on
this page with a revised “Last Updated” date.
13. Contact Us
For any privacy questions or data requests: hello@deardaughter-club.com